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05:52 PM UTC
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Housing Agency Marketplace - Housing Agency Marketplace
Customer Support: 866-526-9266
Tue. Apr 23, 2024
05:52 PM UTC
Agency
Housing Authority of the City of El Paso
Request #
IT 21-R-0018
Buyer Name
Eddie Rocha
(
erocha@ephome.org
)
Buyer Phone #
19158493789
Main Service/Commodity Category
Consulting Services - IT
Request Title
IT SERVICES AND SUPPORT 2021
Due Date
10/01/2021
Contract (Award) Option:
Firm Fixed-price Contract
Due Time
08:00 PM UTC
Question Title:
Questions
Question Body:
Is HOME wanting best quality or best price, technically acceptable?
What is the current level of support? Is the support onsite or remote?
Does HOME was or prefer onsite daytime support?
Does HOME servers house or plan to house any Critical Unclassified information (CUI) or any Federal Contract Information (FCI)?
For the 10 years of experience requirement, can we use personal experience in conjunction with company experience?
What help desk ticketing system does HOME have in place?
Do you have metrics categorizing help desk tickets (identifying the types of challenges HOME faces)?
Question Title:
Replied by addendum
Agency Response:
File attachment(s)
Contact
Customer Support: 866-526-9266
© Copyright 2024, International eProcurement
