TKE has attempted to schedule surveys at both
> Embudo Towers and Wainwright Manor with the
> provided contact without success. On 06/22, we
> confirmed a time of 8:00 AM on 06/23 at Embudo
> Towers. Unfortunately, nobody showed up at the
> scheduled time. We were able to get into the
> building when Carlos showed up at 9:00, but
> neither he nor Jessica had keys to the machine
> room or elevator controllers. TKE's modernization
> sales rep, service operations manager, and two (2)
> vendors for the work by others (electrician and
> fire/life safety) were there. We have reached
> out to Rosio and Michelle numerous times to
> schedule a survey at Wainwright, but as of 06/29,
> neither have been able to confirm a date or time.
> Therefore, TKE respectfully requests a firm
> date and time be provided for both sites in order
> for us to complete the necessary survey of the
> existing equipment. Thank you.
Response: Please contact Matt Bailon to schedule walkthrough to conduct survey of the mechanical rooms.
He can be reached at 505-239-6924. |